| Legal Texts GDPR EU 2016/679 – LQPD 29/2021 |
| 1.1 Legal Notice 1.2 Privacy Policy 1.3 Cookie Policy 1.4 Additional Information |
1.1 Legal Notice
IDENTIFICATION DATA OF THE INFORMATION SOCIETY SERVICE PROVIDER
In accordance with the applicable provisions on the processing of personal data and the protection of privacy in the electronic communications sector, we hereby inform you of the following:
ASSAP ASSEGURANCES, SA, [ hereinafter ASSAP ASSEGURANCES], is the owner of the Web portal assap.ad , which acts exclusively as operator and manager of the contents of the Web portals located at: AVDA. DE ENCLAR, 26 -AD500 SANTA COLOMA (PRINCIPAT D’ANDORRA), NRT A701485T, registered in the Commercial Registry No. 910245R, is responsible for the operation, management and operation of the aforementioned Web portal.
If you wish to contact us, you can do so by post to the address mentioned in the previous paragraph, or by email to info@assap.ad
INTRODUCTION
This Legal Notice regulates the use of this website. Access to the website is free of charge except for the cost of the connection through the telecommunications network provided by the access provider contracted by users.
ACCEPTANCE
The use of the Web portal confers the status of user and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, in the version published for ASSAP ASSEGURANCES at the time the user accesses the Web. Consequently, the user must carefully read this Legal Notice each time he or she intends to use the Web, since it may be subject to modifications.
INFORMATION ABOUT LINKS
Any use of links or access to a web not owned by ASSAP ASSEGURANCES is at the users responsibility and ASSAP ASSEGURANCES does not recommend nor guarantee any information obtained by a link through a third party which comes from a web that is not from assap.ad, neither is it responsible for any loss, claims or damages derived from the use or bad use of a link or the information obtained through it, including other links or webs, interruption of service or in the access, or trying to use or the incorrect use of a link, even if the connection is via the Web assap.ad or by accessing the information by other webs from the same Web page.ASSAP ASSEGURANCES is only responsible for its own web and any access to webs by links or any information offered by third parties is not the responsibility of ASSAP ASSEGURANCES.
LIMITATION OF WARRANTIES AND LIABILITIES
ASSAP ASSEGURANCES makes every effort to avoid any errors in relation to the contents of this website.
ASSAP ASSEGURANCES adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that occur through the web portal, according to the state of the technology and in accordance with the type of transactions and services made available to users.
ASSAP ASSEGURANCES will not be responsible for any damage that may be caused to the users computer system by any cause beyond or not attributable to this website, including, without limitation, damages caused by interference, omissions, interruptions, viruses computer, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, ASSAP ASSEGURANCES will not be liable for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers that are connected.
INTELLECTUAL AND INDUSTRIAL PROPERTY, TRADEMARKS
The structure, design and presentation of the elements (graphics, images, files, logos, colour combinations and any element susceptible to protection) are protected by intellectual property rights, owned by ASSAP ASSEGURANCES.
Reproduction, transformation, distribution, public communication and, in general, any other form of exploitation, partial or total, of the elements referred to in the previous section is prohibited. These acts of exploitation may only be carried out under the express authorization of ASSAP ASSEGURANCES and, in any case, must make explicit reference to the ownership of the aforementioned intellectual property rights of ASSAP ASSEGURANCES.
Documentary material prepared for ASSAP ASSEGURANCES is only authorized for private use. Under no circumstances may you remove, alter, circumvent or manipulate any protection device or security system that may be installed.
Links to “final pages”, “frames” and any other similar manipulation are not permitted unless expressly authorized by ASSAP ASSEGURANCES . Links must always be to the main page or “home page” of assap.ad .
The distinctive signs (brands, trade names) of ASSAP ASSEGURANCES are protected by industrial property rights, and the use or manipulation of any of these is prohibited, except with the express written authorization of ASSAP ASSEGURANCES.
DO NOT SHARE YOUR PERSONAL INFORMATION
ASSAP ASSEGURANCES will never send you an email or call you by phone to ask you to reveal or verify your account password, bank account or credit card numbers, or any other type of personal information. If someone contacts you or you receive an unsolicited email asking for any of the above information, do not respond and immediately notify ASSAP ASSEGURANCES so that they can investigate the incident.
IDENTIFY FAKE EMAILS (‘spoofing’ or ‘phishing’ attempts)
Please ignore any email you receive asking for personal information or redirecting you to another website that is not owned by ASSAP ASSEGURANCES or companies in the group, or asking you to pay by a means other than that authorized by ASSAP ASSEGURANCES , as this could be an attempt at identity theft (‘spoofing’ or ‘phishing’) and you should consider it fraudulent.
ASSAP ASSEGURANCES uses the domain “assap.ad” for its emails. If you receive an email with a different format, for example: assap.security@hotmail.com, you can be sure that it is a fake email.
Some phishing emails contain links to websites that use the word “ ASSAP ASSEGURANCES ” in their URL, but will direct you to a completely different website. If you hover over the link, you will be able to see the associated URL, which will likely be formatted differently than those linked on authentic ASSAP ASSEGURANCES websites.
If you still click on a phishing email and are redirected to a page that looks like “Back to Your Account” or any other page that asks you to verify or modify your personal information, ignore it and consider it fraudulent.
REPORT PHISHING ATTEMPTS
Send an email to info@assap.ad and attach the email you believe to be false. By providing us with this information you are helping us to locate its origin.
If you are unable to attach the fake email, please forward it to dpd@assap.ad and include as much information about the email as possible.
1.2 Privacy Policy
RESPONSIBLE
In accordance with the provisions of General Regulation (EU) 2016/679 on the Protection of Personal Data and Law 29/2021, of October 28, qualified as the protection of personal data (LQPD), we inform you that the personal data provided through the forms, as well as your email address, have been included in a treatment owned by ASSAP ASSEGURANCES, S.A., [hereinafter ASSAP ASSEGURANCES], with registered office at AVDA. DE ENCLAR, 26 -AD500 SANTA COLOMA (PRINCIPAT D’ANDORRA), NRT A701485T, registered in the Commercial Registry No. 910245R, is in charge of the exploitation, management and operation of the aforementioned Web portal.
Please be advised that your data may be processed for the purpose of providing information about our products and/or services by electronic means, provided that you authorize us to process them. Your data may be subject to profiling, in order to apply a loyalty plan in accordance with the customer’s commercial relationship and to offer offers that are appropriate to their preferences. You may at any time object to this type of communication by sending an email to the address info@assap.ad and indicating in the subject “Unsubscribe from the distribution list”.
Likewise, you may exercise your rights of access, rectification, deletion, opposition, portability and limitation by sending a letter accompanied by a photocopy of your ID or equivalent supporting document to the following email address: dpd@assap.ad indicating “Data Protection” in the subject line.
POLICY
ASSAP ASSEGURANCES is particularly sensitive to the protection of data of users of the services that access the website. Through this Privacy Policy, users of assap.ad are informed of the processing and uses to which the personal data collected on the website are subjected through the additional information , so that they may decide, freely and voluntarily, whether they wish to provide the requested information.
SECURITY MEASURES
Finally, it is reported that ASSAP ASSEGURANCES has adopted the appropriate technical and organisational measures in the information system, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorised access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as the risks of variable probability and severity associated with each of the treatments.
USER RIGHTS
The data subject may exercise his or her rights, in accordance with the General Data Protection Regulation and Law 29/2021 on the protection of personal data, which are:
A.– The right of access may be exercised annually, except in the case of proven legitimate interest.
ASSAP ASSEGURANCES will notify its decision within one month. If the decision is in the affirmative, the interested party will be able to access the information in question within 10 days of notification.
B.- The right to rectification and deletion may be exercised, in accordance with the following provisions, whenever the interested party considers that the data collected in our processing are inaccurate, incomplete, inadequate or excessive. In this case, they may exercise them through any of the means previously provided.
ASSAP ASSEGURANCES will proceed with the rectification or deletion within 10 days of receiving the request.
C.- The right to object may be exercised, in accordance with the following provisions, whenever the interested party wishes to oppose the processing of his or her personal data, whether the data is processed lawfully for legitimate interest or consent relating to advertising purposes.
D.- The right to portability may be exercised, in accordance with the following provisions, whenever the interested party considers that the data collected in our treatments must be returned to the owner of the data, or where appropriate to a third party (Data Processor).
E.- The right to limit processing may be exercised, after exercising the right to object to the processing of your data, and until the right to object is resolved, the processing of the data will be limited.
CHANGE OF REGULATIONS
ASSAP ASSEGURANCES reserves the right to modify this policy in order to adapt it to new legislation or jurisprudence. Such changes will be communicated with the necessary advance notice on our website, without prejudice to requesting the necessary consent of those affected when this is not considered to have been granted in accordance with the terms of this policy.
If you have any questions, queries or comments regarding these regulations, please do not hesitate to contact us by sending your communication to: info@assap.ad
1.3 Cookie Policy
The assap.ad domain uses automatic “Cookies” collection procedures to gather personal information such as the type of browser or operating system, reference page, route, ISSP domain, etc. All of this is done in order to improve the services provided. “Cookies” help us to adapt this website to your personal needs.
What are Cookies?
A “Cookie” is a small file that is stored on the user’s computer and allows us to recognise the user. The set of “Cookies” helps us to improve the quality of our website, allowing us to personalise each user’s navigation through our website to a certain extent. “Cookies” are currently essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating navigation and usability of our website.
Please note that “Cookies” cannot harm your computer and, in return, their activation helps us to identify and resolve errors and improve the navigability of our website by providing a better experience.
Cookies are used to:
- Ensuring that web pages can function properly.
- Store preferences, such as language or font size.
- Understand the user’s browsing experience.
- Collect anonymous statistical information, such as pages the user has visited or how long they have been on the website.
Typology, purpose and operation
Cookies can be divided into session or permanent cookies depending on their duration. The former expire when the user closes the browser. The latter expire when the purpose for which they serve is fulfilled or when they are manually deleted.
Furthermore, depending on their purpose, Cookies can be classified as follows:
- Required: These are strictly necessary and essential for the correct functioning of the website. They are normally generated when the user accesses or logs into the website and are used to identify the user on the website for the following purposes:
- They keep the user identified so that, if they leave the website, browser or device and access the same page again at a later time, they will still be identified, thus facilitating their navigation without having to identify themselves again.
- Check whether the user is authorized to access certain services or areas of the website
- Preferably: They allow the website to record all information related to the way the website behaves or its appearance, such as the language or the region where it is located.
- Statistics/analytics: These are used to analyse and improve the browsing experience, optimise the functioning of the website, and see how visitors interact, by collecting and reporting information, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the interests of users in the services offered by the website.
- Marketing: These are cookies that collect information about the advertisements shown to website users. They can be of two types:
- Anonymous: They only collect information about the advertising spaces displayed on the website, regardless of the user who accesses it without expressly identifying themselves.
- Personalized: Personal information is collected from the website user by a third party to personalize these advertising spaces.
- Geolocation: These cookies are used to find out in which country or region the user accessing a website service is located, in order to offer content or services appropriate to their location.
Appropriate Privacy/Cookie Management:
For more information on the appropriate configuration of cookies and the options for activation, restriction and/or deactivation, you should go to the help section of your browser to learn more:
The user must be aware that, by disabling Cookies, some of the functionalities and services may be disabled or behave differently than expected, such as, for example, remaining identified, keeping purchases in the cart, their location, etc. among others, and that their navigation may be significantly degraded.
Cookie Policy Update
The data controller may modify this Cookie Policy based on legislative or regulatory requirements, or in order to adapt said policy to the instructions issued.
1.4 Additional Information
| PERSONAL DATA PROTECTION GDPR EU 2016/679 – LQPD 29/2021 Additional information | ||
| Responsible | Identity of the data controller | ASSAP ASSEGURANCES, SA A701485T AV. D’ENCLAR, 26 – AD500 SANTA COLOMA (PRINCIPAT D’ANDORRA) +376 729 200 info@assap.ad |
| DPD | Identification and contact of the DPO | TECNODRET, S.L. dpd@assap.ad |
| EU Representative | Identification and contact of the EU representative | Mallafrè Consultors, SLU e-mail:representat.ue@mallafre-consultors.cat |
| Purpose | Treatment description | In accordance with the “principle of purpose limitation”, the data collected will be processed exclusively for specific, explicit and legitimate purposes and will not be subsequently processed in a manner incompatible with said purposes. |
| Conservation period | The personal data provided will be kept as long as the commercial/business relationship is maintained, provided that you do not request its deletion. We inform you that, in accordance with the legal provision, we are obliged to keep them for tax and accounting reasons, and to make them available to a competent public entity that so requests. | |
| Automated decisions | We inform you of the existence of automated decisions, including profiling, in order to improve your user experience and provide you with information, services or products appropriate to your preferences. | |
| Legitimation | Legal basis for processing | Your personal data will be processed, as you have been informed when it was collected, in accordance with the legal bases identified in the RGPDUE 2016/679 and the LQPD 29/2021. |
| Recipients | Recipients of the transfer | The personal data collected will not be transferred or communicated to third parties except under legal obligation. |
| International data transfers | Yes, they are provided for, and they provide all the appropriate guarantees assumed by the controller or processor established as provided for in art. 46 of the GDPR EU 2016/679 and art. 44 of the LQPD 29/2021. | |
| Data processors | The data may be transferred to Data Processors with access to the data, with whom the obligations and responsibilities required by the RGPDUE 2016/679 and the LQPD 29/2021 are formalized, which offer sufficient guarantees. | |
| Rights | Exercise of rights | The interested party may exercise the rights that assist him, in accordance with the RGPDUE 2016/679 and the LQPD 29/2021 and which are: Right to request access to personal data relating to the interested party. Right to request its rectification or deletion. Right to request the limitation of its treatment. Right to oppose the treatment. Right to the portability of his data. The interested party may exercise these rights by submitting a letter to the address of the data controller or by sending a communication to the email address dpd@assap.ad accompanied by an identification document. In the event that the interested party acts through a legal representative, he must provide the identification document and accreditation of his legal representation. If you consider that your rights have been violated and you want to know more information and/or how to exercise them, you can contact the APDA: http://www.apda.ad/ Tel. (+376) 808 115. Calle Doctor Vilanova, 15-17 (floor-5) -Edifico del Consell General- AD500 Andorra la Vella (Principality of Andorra). |